Need a hand? Send us an email at [email protected]. Whether you have a question before buying or need help with an order, this is the place to reach us.
Help us find your order
If you’ve already ordered, include your order number, the email address used at checkout, and a short explanation of what you need. For an item that arrived damaged or incorrect, clear photos of the item and packaging can help us understand the issue.
Returns and delivery questions
Contact us before sending an item back so we can give you the correct return instructions and destination. The registered business address below is for company identification; please ask us for the appropriate return address.
For your security, please don’t email passwords, full payment card details, or identity documents.
Who operates VISTAROVE?
VISTAROVE is operated by Guangzhou Weike Trading Co., Ltd. (广州委棵贸易有限公司), registered in China on August 19, 2024. Legal representative: Chen Shixiang.
Registered and operating address: Room 201, No. 46 Nanyue Lower Street, Dongchong Town, Nansha District, Guangzhou, Guangdong, China.
Customer support: [email protected]